|
Frequently Asked
Questions |
| How much is your shipping? We
charge one price for worldwide/everywhere for Registered Airmail with
signature requirement. Please check on each listing as shipping fee will
be various depend on the item and weight. |
| |
| Do you combine shipping if I buy more than
one item? Yes, we do combine shipping! Buyer who would like
to buy more than one item please do not pay until finish shopping. And
please e-mail me to let me know you still shopping after the first item
end.
For example item list in US$ after the first purchase the following item
will get substract $2 for shipping ($2 off not a $2 shipping fee). |
| |
| When can I expect my order to arrive?
All items will be shipped with in 2 working days from the date cleared
payment is received. Registered Air Mail normally takes 1-3 weeks to
most countries but please understand that on rare occasions mail or
customs delays slow delivery- your patience is appreciated! |
| |
| Why your shipping fee is so high?
Please understand that we ship from Thailand to international and the
shipping fee here is high cannot compare to Hong Kong or China. A lot of
customer try to convince me but I do not over charge on any of mine
items. We make our shipping charge as close as post office charge us. |
| |
| Do you ship internationally?
Yes we do ship to international but we do not ship to these country:
Italy, South Africa, Brazil, and Mexico. |
| |
| How do I know when my item have been
shipped? We will reply to the PayPal payment e-mail you
paid to us about shipping detail not an e-mail that link with your eBay.
Please check in that e-mail before you e-mail us to ask if you item have
been ship yet!! |
| |
| Is there a tracking number? We
send all packages via Priority Registered Air Mail. Every package has a
tracking number, but not all countries have online tracking. Our
packages are trackable in the United States, Canada, Norway, and a few
other countries as well. We will soon offer optional DHL Global Mail
Delivery to Europe which is trackable in most European countries |
| |
| How can I track my item? We
normally e-mail all buyers about shipping detail and tracking website
link right after the item have been shipped |
| |
| Why there is no tracking information how up
on my tracking number? Please understand that tracking
information will not show up until the package pass through the customs
and get in to any shipping company that handling the package to you in
your country. To get through custom and in the process might take about
1-4 weeks as our shipping delivery time. |
| |
| I do not understand your sizing , can you
explain? Please see on this link for more detail http://thaisilverbiz.com/WomenClothes/MeasurementChart.htm |
| |
| I like your tie dye clothes but I want to
buy them in different color can you do custom made? All of
our tie dye is an individual hand dye it is very difficult to control
color even we have a very professional people working on it. Each piece
will come out slightly different from each another and some of them
totally different color. All of item we have we list them all on eBay
you can check in our Auction and Store ( BUY IT NOW ) maybe you can find
something you like.
We do accept custom order +100pcs at your preference of color shade
and size and design. |
| |
| If I buy a lot from you do I get any
discount? We already put our item from BUY IT NOW on sale
all the time as you can see more detail from our "
Items on SALE and PROMOTION " page. The price we list on Auction is
the lowest price we can go and this is way lower than the price we sale
in our shop here in Bangkok, please do not ask for any discount. If you
plan on buying +10pcs please contact me before you start bidding. |
| |
| When will you have more size/color/design
on your clothes selection? I list a new item as soon as it
arrive. Please keep looking in my store. |
| |
| |
